Why does my bill keep going up? I was promised a fixed price that I have never paid.
I signed up several months ago with the promise of a fixed low price....after the initial set-up fee which proved to be outrageous by the way. Customer service seemed completely unaware of the original price agreement which I then re-negotiated to a similar but higher rate. That rate has now gone up mysteriously again another 5 buck or so a month. What's the deal??? I went to online billing...is this associated with a charge? They should post it if it does.