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Community Support


6.7K Messages

Tuesday, July 28th, 2015 5:44 PM


Where's my Tech? Access, Missed Appointments and Rescheduling.

Check out more features on myAT&T.


A. Check Appointment or Technician Status

  • When you login to the myAT&T app, your appointment details will be displayed on the home page.
  • If you have just scheduled a tech visit, it may take some time to populate in the app. If you still are not seeing your appointment, feel free to send us a private message to confirm your appointment.

B. Edit, Reschedule or Cancel the Appointment

  • Start by selecting Reschedule from the home page notification.




To Edit your appointment, select Edit Appointment Details”

  1. You can add/edit details about your issue
  2. You can make any updates to the authorized contact.




To Reschedule your appointment, select “Pick a New Date and Time”

  1. You can change the Date
  2. You can change the Time




To Cancel your appointment, select “Cancel Appointment”





*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Community Support


6.7K Messages

8 years ago

Missed Apointments? Need to Reschedule your tech. Use these easy steps using the "Where's my Tech" feature on the myAT&T app or online.


If there are still issues, please send a private message with your account number and contact details to ATTU-verseCare for further assistance. If you are not a member of the U-verse community forums, we welcome you to register and reach out to us.




Accepted Solution

Official Solution




449 Messages

7 years ago

Learn how you can Use our Troubleshoot & Resolve tool to check your repair appointment status and make any changes you need.

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