Participant
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1 Message
Where's my $150.00 reward? rewards center rep lied to me.
Really, Your service is terrible.
I talked with ATT Reward center several time.
And they lied to me finally.
Before, I had claimed ATT reward center that i never received my reward card.
They said it already sent to address which i don't know.
Moreover every reward balance was used by someone.
Is it my fault?
Important thing is you guys sent reward card wrong address.
I claimed this things and then she, reward rep., said that she will send new rewards card with full balance.
but, i have received negative $-7.00 reward card.
Are you kidding me?
There is nothing to do to solve this thing??
Just report to police??
It is terrible experience. hua..
mibrnsurg
Expert
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20.4K Messages
9 years ago
@luxbjk Contact ATT Customer Care on the link in my signature
Send them a private message, on this link, and they should be able to give the help needed to solve your reward card problems. They are available M-F 8am-11pm Eastern time (also around on weekends), response may take up to 2 business days.
This is not the regular CS/TS phone people, but the social media Community Specialists that know the people to contact to get things done.
Include your account#, email address and a good phone # (land or cell) and time to contact you on. Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉
Chris
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