Community Support
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6.7K Messages
When is Faster AT&T Speed Going to be Available? - Info from the AT&T Community
Learn why faster AT&T speeds may not be available
First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain why it may not be available, yet, what to look out for, and how to research your address.
Gigabit Speeds, When Is It Coming?
We are continually expanding our fiber footprint to more households every day. If you’d like to check if service is available to you now or to sign up for a notification if it does become available in the future, please visit att.com/NotifyMe . We will send you a notification via your preferred method as soon as AT&T Fiber becomes available to you.
5 Gig internet is the next evolution of internet. At this time, we are working on expanding that footprint but AT&T does not have information on which neighborhoods will get it and when. Our support teams are also unable to give timelines as they can change.
If AT&T Fiber is available, you can order now!
Note: AT&T Internet is not available in all areas, but AT&T is working to change that! Below, you will find information explaining:
- Why services may not be available?
- Other AT&T internet options?
- News about AT&T Fiber expansions?
Why AT&T Internet is not available
- Distance – AT&T Internet is a distance-dependent service. If you are too far away from the equipment, certain services may not be available. This means your neighbor may have service but your home cannot.
- Equipment is not available – To get service, AT&T Internet equipment has to be in the area. In some instances, it isn't. As above, this could mean a neighbor may have it but service was not expanded to your home. We do not have information if or when it will be. If you have 1 Gig Fiber and want to upgrade to 5 Gig, please be patient with us we work to expand that footprint.
- The area is not built for AT&T Internet/ Fiber – some areas are not internet ready. The Community team does not have information if or when it will be since installation is factor dependent as mentioned at the top of the page. Distance and equipment can also play a factor in instances like this.
- Another competitor services the area - This happens from time to time but it does not mean all services are not available to you. Check out other internet options below!
- For some internet services, what is offered during the point of sale is an estimate. Most of the time, what is offered will be installed. To determine if service is available, our techs will perform tests beforehand and let you know of any issues.
Note: AT&T has two ways to bring traditional internet to your home, via copper lines or fiber. To get Gigabit speeds, fiber is required. In order to get internet and/or higher speeds, you must be within a certain distance of the serving equipment and the equipment must be present in the area.
I see they are spraying lines, is AT&T on the way?
Maybe. Marking locations is a best practice for most outside crews. They are used to mark an area where a gas line may be or even a water line. On the other side, it could mean AT&T is going to place cable. Until cable and everything that powers internet is placed, our internal systems will not be updated. You can fill out a form, shown below, for more information.
Looking for Fiber for your Neighborhood or Building?
Are you the property owner or represent your neighborhood (HoA president) and want to get AT&T Fiber for your area. Learn more about how to bring fiber to your property.
Other Internet & TV Options
Other Internet Information
ChrisZ, AT&T Community Specialist
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
qkswlf
Contributor
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1 Message
7 years ago
all my neighbors have at&t internet but at&t can not find my address for service
house next door have internet but why not me
service person keep saying at&t working on landline on area but they don't know when it will be available( also saying possibly never)
what should i do? ( at&t is only provider in my home address)
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163Bearcat
Contributor
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1 Message
7 years ago
I've lived at my residence for 10 years and have only had DSL options. The speed is very inadequate (less than 2 Mbs) and while U-verse is offered to "some" of my neighbors, the speed greatly varies. Due to my distance from the access point, the speed would be less than DSL! However, downloading at 2 Mbs (my previous ATT DSL service) is extrememly slow and inadequate for today and the near future. I was a customer for over a decade and had to switch to broadband which provides a half Mbs more than the ATT DSL. What can I do to get ATT to upgrade our neighborhood's U-verse speeds? There are NO competitors in the area, and only around 150 homes here. If I could get a reasonable speed for internet, then my ATT bundle would be phone, tv and internet...but with only DSL offers, I am left with little to no internet options.
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mothersupr
Contributor
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3 Messages
7 years ago
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Money01
Contributor
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1 Message
7 years ago
What kind of deal can we get for home phone service a0nd Internet we now have windstream not so happy with it
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elton_allen
Contributor
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1 Message
7 years ago
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ralph7up2
Tutor
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12 Messages
7 years ago
I already have a uverse fiber line installed to my home. What are the various speed choices available for me to choose from. I do know that the fastest is 1 Gig but I am confused as to speeds below that and also where conventional DSL max's out.
Thank you.
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LifeisGood
Employee
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1 Message
7 years ago
I'm having a home built in a subdivision. Contractors have laid the fiber already. What is a good contact other than the search tool to determine when to expect service in a specific area?
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loudvox
Contributor
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1 Message
7 years ago
We have had AT&T uverse internet for over 3 years now. The service hasn't been what we really need, but it's currently the only option we have. I would like to know when Fiber will be available on my side of CR 210 in Saint Johns Florida, 32259. I work from home home as a graphic designer - web designer and I also work as a level 3 tech support agent during the day. I would benefit greatly if it were avaiable. As it stands now, I have to hold customers off untill I can upload data to the previous customers server becuase it takes so long. At least if I had and idea when I could have it I'd feel a little better about paying 100 bux a month for the less than desirable service I have now.
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Whmoss
Contributor
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1 Message
7 years ago
I LIVE AT ***
*** ***
WHEN WILL attend fiber be at my home.
THANK YOU,
BILL ***
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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mclough
Contributor
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3 Messages
7 years ago
When is U-Verse Internet going to be offered in our part of White House, TN? U-Verse lines were strung 2 streets over in our town back in 2009 - 2010, but our neighborhood was not included. We can only get up to 13Mbps Download and less than 1 Mbps Upload speed with our current AT&T internet service.
Thanks in advance.
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