Community Support
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6.7K Messages
When is Faster AT&T Speed Going to be Available? - Info from the AT&T Community
Learn why faster AT&T speeds may not be available
First thing first, AT&T is working on expanding internet service as fast as possible. Unfortunately, a lot of planning, equipment, manpower, and time factor in. When are faster speeds coming? We do not have a date. What we can do is explain why it may not be available, yet, what to look out for, and how to research your address.
Gigabit Speeds, When Is It Coming?
We are continually expanding our fiber footprint to more households every day. If you’d like to check if service is available to you now or to sign up for a notification if it does become available in the future, please visit att.com/NotifyMe . We will send you a notification via your preferred method as soon as AT&T Fiber becomes available to you.
5 Gig internet is the next evolution of internet. At this time, we are working on expanding that footprint but AT&T does not have information on which neighborhoods will get it and when. Our support teams are also unable to give timelines as they can change.
If AT&T Fiber is available, you can order now!
Note: AT&T Internet is not available in all areas, but AT&T is working to change that! Below, you will find information explaining:
- Why services may not be available?
- Other AT&T internet options?
- News about AT&T Fiber expansions?
Why AT&T Internet is not available
- Distance – AT&T Internet is a distance-dependent service. If you are too far away from the equipment, certain services may not be available. This means your neighbor may have service but your home cannot.
- Equipment is not available – To get service, AT&T Internet equipment has to be in the area. In some instances, it isn't. As above, this could mean a neighbor may have it but service was not expanded to your home. We do not have information if or when it will be. If you have 1 Gig Fiber and want to upgrade to 5 Gig, please be patient with us we work to expand that footprint.
- The area is not built for AT&T Internet/ Fiber – some areas are not internet ready. The Community team does not have information if or when it will be since installation is factor dependent as mentioned at the top of the page. Distance and equipment can also play a factor in instances like this.
- Another competitor services the area - This happens from time to time but it does not mean all services are not available to you. Check out other internet options below!
- For some internet services, what is offered during the point of sale is an estimate. Most of the time, what is offered will be installed. To determine if service is available, our techs will perform tests beforehand and let you know of any issues.
Note: AT&T has two ways to bring traditional internet to your home, via copper lines or fiber. To get Gigabit speeds, fiber is required. In order to get internet and/or higher speeds, you must be within a certain distance of the serving equipment and the equipment must be present in the area.
I see they are spraying lines, is AT&T on the way?
Maybe. Marking locations is a best practice for most outside crews. They are used to mark an area where a gas line may be or even a water line. On the other side, it could mean AT&T is going to place cable. Until cable and everything that powers internet is placed, our internal systems will not be updated. You can fill out a form, shown below, for more information.
Looking for Fiber for your Neighborhood or Building?
Are you the property owner or represent your neighborhood (HoA president) and want to get AT&T Fiber for your area. Learn more about how to bring fiber to your property.
Other Internet & TV Options
Other Internet Information
ChrisZ, AT&T Community Specialist
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Catamount95
Contributor
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2 Messages
5 years ago
I have the same question.
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Catamount95
Contributor
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2 Messages
5 years ago
PLEASE HELP. The neighborhood above us has U-verse and the neighborhood below has U-verse. The fiber optic line and box to connect to it across the street from our neighborhood entrance. We have been told that U-verse is not available to us. Why is this the case? Also, Our next-door neighbor has AT&T fixed wireless, however; the rest of the neighborhood has been told that it is not available to us. What is the rationale for this? Thank you.
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lizphelan
New Member
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2 Messages
4 years ago
I have been asking for AT&T fiber in the neighborhood of Biltmore Park, Huntersville, NC. We do not have an HOA!!! Spectrum and Dish are here, but the neighborhood is not regulated. I know that myself and a number of other neighbors would love AT&T Fiber! I would be happy to do a survey if you would like to consider this area for install.
I hope that this helps bring your services to this area more quickly! Even the Spectrum Tech guys can't believe the low quality service Spectrum is providing! And I no longer have security - they just stopped it!
Thanks, Liz
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t3ch_guru2018
Contributor
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44 Messages
4 years ago
we dont have at&t fiber or cellphone signal I still dont understand why
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justinmm
New Member
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1 Message
4 years ago
Is there a timeline for AT&T Fiber in Appleton, WI?
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Dhan
New Member
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3 Messages
4 years ago
I believe at&t are installing fiber in my area but I am not sure they are doing construction and have cables which look like fiber cables. I want fiber since i have been scammed for 13 years by your company and I want reasonable speeds for family and not pay your outrageous price for 6mbps internet. 45 dollars by the way. So if you aren’t doing construction to give my area fiber get on it right away. My zip code is 30157 so start working on that fiber.
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duunoit
New Member
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4 Messages
4 years ago
I am moving into a NEW construction neighborhood. AT&T fiber was run to EVERY lot in the subdivision. I built on a corner lot that didn't have a street address assigned to it (depending on house layout, it could have been on either street). ALL other (NON-corner) lots in the subdivision show that Internet is available. What will it take to order (transfer my) service at this address?
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doubleatheman
Contributor
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5 Messages
4 years ago
I live in Rancho Cordova CA, and neighborhoods within a mile of me has ATT Fiber. My immediate neighborhood does not, but fiber is on three sides of us. Also I am paying $50+10/mo for 100/20 VDSL when I see now Internet 100 price just dropped to $35+10 for any flavor of 100mbps four days after I activated my ATT internet. I hope the Fiber rollout continues in Rancho Cordova.
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ATTHelp
Community Support
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231.4K Messages
4 years ago
We got just the thing for you, @doubleatheman.
Check out our Notify Me system. You will need to input your information so that we may reach out to you once services are available. We hope that this is helpful to you. We appreciate your interest in joining the AT&T family.
If you have any future concerns let us know. We are always here and happy to help.
Ariel, AT&T Community Specialist
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MagnoliaAve10513
New Member
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1 Message
4 years ago
I live in a mobile home park on Magnolia Ave in Riverside, CA. I understand that one of the main fiber lines, runs right past the property I live on. It runs parallel to Magnolia Ave. There are no other services available here but AT&T DSL w/3 to 4.9Mbps. Why isn't fiber internet available to us? Could it be because we have no other services available and AT&T can charge us the same for DSL as Fiber?
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