Our Community Forums will be closing on June 27, 2024. Please visit uverse.com for all your U-Verse TV support needs.
Get the myAT&T app
TRC's profile

New Member

 • 

2 Messages

Tuesday, October 18th, 2022 5:18 PM

Vacation Service

can I put my Uverse account on vacation?

Accepted Solution

Official Solution

ACE - New Member

 • 

637 Messages

2 years ago

Yes, for vacation holds you need to call 800.288.2020. See this support article for full details: https://www.att.com/support/article/u-verse-high-speed-internet/KM1275918/

Former Employee

 • 

22.5K Messages

2 years ago

Yes, minimum 2 months, max of 9 months.

Have a charge for each service ($7 per service per month?)

I consider this to be snowbirds, those who spent several months of the year in one area, and rest of time in another location.

Going on vacation for 1 to 4 weeks does not qualify.

New Member

 • 

2 Messages

2 years ago

Thanks for your input. The exception is that you must put your U-verse and internet on vacation at the same time. If you need to keep your internet service on while your gone, do to security services, and only put U-verse on vacation, you can't do that! In addition, that they don't advertise, if you decide to remove you U-verse and keep your internet service. You can't resubscribe to U-verse later. That's do to U-verse being grandfathered. They are doing away with that service after spending thousands of dollars stringing fiber in my neighborhood! Brilliant management decision!

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.