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Sat, Dec 19, 2015 5:50 PM
I received an email explaining how to redeem a free movie with Uverse on Demand. Following the steps, the coupon doesn't show up on my TV.
Any help is appreciated!
ACE - Professor
5 years ago
These are the instuctions that I have used in the past with no problems.
Redeem a U-verse movie coupon
I have the same issue as the original poster. Looking at your steps. I have no option to "Enter New Offers On Demand Coupon". Any idea what the issue could be?
Same problem here. There is no coupon code in the email, just this:
1: Press the On Demand button on your remote control and select Coupons
2: Select the "Movie on Us" tile and press Watch Now
3: Follow the steps to redeem your movie
I do step 1, and the only coupon options I have are a list of movies to choose from at 50% off.
I contacted support via chat, and they said they would add a $3 credit to my account, then told me to select a 50% off movie so I could get another $3 credit. That would get me a total of $6 for one of those movies (not any of which I was all that interested in).
I don't know how to redeed that free movie. I guess I got what I paid for.
@Redteam wrote:I have the same issue as the original poster. Looking at your steps. I have no option to "Enter New Offers On Demand Coupon". Any idea what the issue could be?
This feature doesn't work as it used to. The format has completelly changed.
The option to enter a code for a free movie is gone. It only shows 1/2 off coupons regardless of the email sent to you.
How can we improve?
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