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Tutor

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10 Messages

Thu, Aug 22, 2019 5:15 AM

U-Verse Contract

How do I go about obtaining or finding a copy of my u-verse cable TV contract? My father, despite my objection decided to get U-Verse tv and is now having an issue where he was lied to, causing him to  staying on for an extra 2 months when he didn't need to, amongst other issue(s) and I would like to see what exactly he agreed too.

 

Thank you

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davemize

ACE - Professor

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1.1K Messages

6 months ago

Here's the Terms of Service for U-verse TV and ATT Phone services.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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10 Messages

6 months ago

Thank you, I should've mentioned from around 2017 which was when he got it. Any chance of still finding one from around that time?

ACE - Expert

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12.8K Messages

6 months ago

"You must accept these TOS as a condition of receiving the Services."

 

In other words, if you have the service, you are bound by the current TOS.  When you acquire the service is irrelevant.  I've had Uverse since 2007 and the TOS has changed numerous times.  I do not assume that I am bound by the TOS that were in affect when I first signed up.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.