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H

New Member

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1 Message

Tue, Nov 30, 2021 8:34 PM

UVerse App access

I cannot access any video on phone using Uverse App.  Continuously get the following error : "This content is not available outside the U.S. (QPE1401-S520)". Just upgraded from Note 9 4G to Note 20 Ultra 5G and have not traveled outside the U.S. in over 2 years. Any suggestions would be greatly appreciated  !

ATTHelp

Community Support

 • 

180.7K Messages

2 m ago

Here to help with your U-Verse App, @hillcp07!

 

Do you continue to get the error message when attempting to use the app on your home Wi-Fi network? The reason we ask is some content will not be available when only using your mobile network.

 

We look forward to hearing from you!

 

CalebP, AT&T Community Specialist 

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