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Southnashville's profile



2 Messages

Monday, January 9th, 2017 2:25 PM

Universe remote control damaged by ljquid

Judy ***** Nashville Tennessee 37211. [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] Universe remote damaged by liquid.  Unable to physically leave home, please mail asap.


ACE - Expert


35.8K Messages

7 years ago

@Southnashville, you have made a post an a public forum provided for AT&T users to communicate with other AT&T users. You should not post your full name or any identifying or private information such as your account number in such a forum. While AT&T employees do look at forum posts from time to time, you should have no expectation that any particular action will come from such a post (e.g. they will not likely contact you about or send you a remote in response to this).

You should instead click this Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your request. You can expect a reply via return PM (the blue envelope in the upper right hand corner of this site, next to your avatar and name) in a business day or three. You can speed things up by including your name, Billing Account Number and the best way and time to reach you.

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