Get the myAT&T app
BigArmPitCher's profile

New Member

 • 

1 Message

Wednesday, April 20th, 2022 2:36 AM

Unable to login U-verse app

My U-verse account is associated with an email address that I no longer have access to. 

Accepted Solution

Official Solution

ATTHelp

Community Support

 • 

207.2K Messages

9 months ago

We're happy to help get you logged into your U-verse app, @BigArmPitCher.

 

You will need to log in using your U-verse member ID to log in instead of your access ID. This was created for you when service was first established. This ID is the only one U-verse TV accepts as valid. To find your U-verse user ID:

  1. Go to Profile.
  2. Under Profile, your user ID is listed below the welcome message. 

Let us know if this works or if you need further assistance. 

 

Elmi, AT&T Community Specialist. 

gr8sho

ACE - Professor

 • 

3.9K Messages

9 months ago

Can you login to att.com and look at your profile, @BigArmPitCher ?  I’m fairly certain att forces you to use an Att email domain to establish service in which case you should be able to recover those credentials.  

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.