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BigArmPitCher's profile

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1 Message

Wednesday, April 20th, 2022 2:36 AM

Unable to login U-verse app

My U-verse account is associated with an email address that I no longer have access to. 

Accepted Solution

Official Solution

Community Support


229.6K Messages

2 years ago

We're happy to help get you logged into your U-verse app, @BigArmPitCher.


You will need to log in using your U-verse member ID to log in instead of your access ID. This was created for you when service was first established. This ID is the only one U-verse TV accepts as valid. To find your U-verse user ID:

  1. Go to Profile.
  2. Under Profile, your user ID is listed below the welcome message. 

Let us know if this works or if you need further assistance. 


Elmi, AT&T Community Specialist. 

ACE - Professor


5.1K Messages

2 years ago

Can you login to and look at your profile, @BigArmPitCher ?  I’m fairly certain att forces you to use an Att email domain to establish service in which case you should be able to recover those credentials.  

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