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1 Message

Thu, Jan 9, 2020 12:13 AM

U Verse300 $$$

My U Verse recently had a substantial increase per month. I called to see what could be done and my bill was decreased a measly $5/month?!?! THEN, my bill states that U Verse 300 is jumping up $5 month effective 1/19/20! Where is the savings?!?! Why am I not eligible for the $74.99/month promo that is currently being offered for U Verse 300? I've had AT&T U Verse for a number of years, not to mention other services AT&T offers. Very disappointed in the "service" I received.


Accepted Solution

Official Solution

ACE - Expert


12.8K Messages

1 month ago

Yeah well...those discounts are for new customers and are only good for one year. They give them a great deal, hope they get hooked and are more than willing to be in the same boat you are in.

Credit cards do the same thing. NO interest for the first 6 months. After that the interest rate goes to the 'regular' interest rate they charge. Can you negotiate to lower that rate? Perhaps but it will not be 0%.

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