Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Get the myAT&T app
KAW's profile

New Member

 • 

3 Messages

Saturday, January 21st, 2023 4:56 PM

Switch from AT&T U-Verse to DirectTV Stream

What equipment do I need to return if I cancel U-Verse and switch to DirectTV Stream?  Specifically, do I have to have replace the WiFi Gateway that was provided when I installed AT&T and replace it with a new 3rd party WiFi Gateway?  I plan to retain my AT&T DSL line.  I currently have three AT&T U-Verse Wireless TV Receivers, an AT&T WiFi Gateway and an AT&T U-Verse Wireless Access Point (WAP) that all were provided by AT&T.  My preference would be to only return the three U-Verse Wireless TV Receivers and retain the Gateway and WAP for continued use in my home.  Also, I don't know if the WAP serves any purpose other than to support U-Verse.

Thanks!

Accepted Solution

Official Solution

Community Support

 • 

232.2K Messages

1 year ago

We can help you with your equipment return inquiry, KAW.

 

Use our guide on how to return U-verse equipment. If you're keeping Internet service, you'll need to keep your gateway and return your receivers and the WAP.

 

If you have any other questions, let us know! Thanks for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.