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kbutler072006's profile

Contributor

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2 Messages

Friday, March 13th, 2015 11:41 AM

Samsung Tablet 4 reward

I am just wondering if anyone has actually gotten there tablet reward for signing up for uverse. I seem to have CONSTANT trouble with att lately. First it was 2 hours on the phone to get service started....which they installed on 01/27/15 (it took 4-5 hrs)....I claimed the samsung galaxy tab 4 reward. It says estimated ship date was 03/08/15. The last email I recieved from them about it was on 02/26/15 that stated they were processing my reward and would send me another email in 10 days to let me know when it has shipped. I have recieved NOTHING else from them. So yesterday I call the rewards number, and they tell me the tablets are on back order and will be another 2-3 weeks and that they sent an email saying that. Um sorry no they didnt, I never got anything stating that!! So I browse through the forums and see a ridiculous amount of posts about people not getting their PROMISED REWARDS MONTHS after they start service. SO DOES ANYONE ACTUALLY GET THE REWARD????

Expert

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20.4K Messages

9 years ago


@kbutler072006 wrote:

I am just wondering if anyone has actually gotten there tablet reward for signing up for uverse. I seem to have CONSTANT trouble with att lately. First it was 2 hours on the phone to get service started....which they installed on 01/27/15 (it took 4-5 hrs)....I claimed the samsung galaxy tab 4 reward. It says estimated ship date was 03/08/15. The last email I recieved from them about it was on 02/26/15 that stated they were processing my reward and would send me another email in 10 days to let me know when it has shipped. I have recieved NOTHING else from them. So yesterday I call the rewards number, and they tell me the tablets are on back order and will be another 2-3 weeks and that they sent an email saying that. Um sorry no they didnt, I never got anything stating that!! So I browse through the forums and see a ridiculous amount of posts about people not getting their PROMISED REWARDS MONTHS after they start service. SO DOES ANYONE ACTUALLY GET THE REWARD????


Difference, you did what you should and now you know they are on backorder and will be getting it in 2-3 weeks (maybe backordered cause many took this offer?).

 

All those other posts are yelling about not getting one w/o doing anything but sign up.  They never visited the Reward Center to claim them.  Then 3-4 months after install they don't know why ATT didn't send it to them. 😉

 

Chris
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Contributor

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1 Message

9 years ago

Nope i still havent got mine i started service back in August claimed my reward in Oct. Still waiting they said today still on back order would be about another 3 weeks before it mails out and then another 10-14 busisness days before i get it 

Contributor

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2 Messages

9 years ago

Just to let everyone know...i did in fact receive the tablet on 03/20/15!!
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