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New Member

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3 Messages

Sun, Oct 11, 2020 1:23 AM

RF remotes

Trying to upgrade remotes to RF remotes instead of the IR I currently have. No one at att has any ideal how to do this.

 

This has to be the most incompetent service I have ever seen.  They transfer you from department to department and no one knows what they are talking about. 

 

Has anyone used the rf remotes? How do you get them?

Responses

Constructive

Employee

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15.8K Messages

2 months ago

When I was an installer all remotes were IR.  rF was not an option 

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davemize

ACE - Professor

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3.1K Messages

a month ago

The U-verse RF remotes were special order during my time in the field; the garage never had them in stock. I remember that they had a poor reputation and were considered buggy and not very reliable. No idea if AT&T still offers this, but you can still find them on Amazon and eBay.

"Don't make me summon the flying monkeys...."

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
my thoughts

Employee

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16.5K Messages

a month ago

If your wanting to upgrade remotes to RF... you should consider upgrading your tv service.

 

Both DirecTv and ATT TV have RF remotes standard, plus their wireless receivers are about 75% smaller.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
JefferMC

ACE - Expert

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18K Messages

a month ago

As the others have posted, AT&T never provided RF remotes out of the box.  The RF remotes were always something you had to order.  The implementation was an RF remote with an USB-powered RF receiver that rebroadcast the received command via IR.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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