Returning UVerse WAP?
I cancelled my UVerse TV but kept the internet service and phone. I got an email requesting the return of my equipment. The email instructed me to send the TV Receivers, remotes, the WAP, and associated power cables.
I took them to my local UPS Store, and they did not want to take the WAP. Although my email says to return the WAP, the UPS Store had a printed flyer from AT&T saying that the WAPs don't have to be returned. Which is it? Right now UPS has my WAP, but they say it can't be scanned. I don't want to be charged a $160.00 fee over the WAP and the unclear procedures for return. The UPS Store also said, per the flyer, that the remotes were recyclables and that AT&T did not accept those back as part of my account.
Does anyone know about returning the WAPs and remotes?