Repeated Uverse Billing Errors and Issues - No Help!
Any one know who to contact for escalation on continuously having billing issues and errors with Uverse products and promotions? My bill randomly went up $60+ after I received a set top boxer receiver replacement since my previous equipment failed. This happens EVERY TIME I contact technical support about faulty products, my bill changes. None of my promotions should have expired but I'm seeing a number of them removed which is likely my bill increased. No one seems to be able to help. Calling billing and chatting online has not helped the issue. This is extremely frustrating since this has happened more than 20 times now, yes I have kept a log of all my billing issues. This is so infuriating! Any help would be appreciated.