Military Appreciation: Exclusive savings for military, veterans, and their families!
Get the myAT&T app

New Member


1 Message

Mon, Apr 13, 2020 7:16 PM

Promotions for existing customers

My bill has jumped from $120 to $153 and now to $197, with the end of promotions. What promotions are available for existing customers, because $197 is out of my comfort zone!!

Accepted Solution

Official Solution


ACE - Expert


28.4K Messages

Il y a 2 y

Few promotions are available for existing customers remaining at the same level of service. As with any PayTV organization, they have promotions to entice you into higher levels of service. Sometimes those promotions can make the higher level cheaper than what you're paying now, with the hope you'll keep it when the promo is over (at an ever higher rate). So, for how, take them for an upgrade ride and enjoy the discount; next year, once you've gotten to the highest tier and your promo expires, drop down to the lowest level you can tolerate and repeat the cycle.


ACE - Scholar


373 Messages

Your option could be is to research different providers to see what deal you could get. Then armed with this info try to negotiate, maybe they will meet you halfway, if they don't, you can always switch. If you are a U-verse customer, might be tough to get a discount as they aren't selling the service anymore, so they could be quite stingy in giving out any more discounts.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.