Skip to main content
AT&T Community Forums
Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.

Contributor

 • 

2 Messages

Sun, Jul 7, 2019 1:31 AM

On demand movie rental

Movie sound is going off & screen is freezing up.

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

 • 

128.1K Messages

a year ago

Hi @Honda1971,

 

We're happy to help!

 

Use the Troubleshoot and Resolve Tool to run diagnostics on your receiver and find a solution to the audio and video trouble.

 

Keep us posted!

 

Aminah, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question