non U-verse voice calls
We recently signed up for ATT U-verse. We signed up for U300, and U-Verse Voice 250. The information we received said as follows.
AT&T U-Verse Voice 250
When we got the bill, We were charged for all non U-Verse voice calls.
We called the 1 800 number on the bill and were informed that the 250 minutes were only to U-verse customers. So we were charged for all non U-Verse voice calls. We didn't want that since most of our calls are to non-Uverse numbers. She said we would have to switch to U-Verse unlimited which is $10 more a month. We made the switch but are not happy with the misrepresentation.
Nowhere was this stated in the literature.