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cierra87's profile

Tutor

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4 Messages

Thu, Aug 28, 2014 2:05 PM

NEVER RECEIVED MY AT&T REWARD CARD!

Can someone please assist me here? I never received my reward for $100. I have uverse internet and uverse phone service.

 

I have called the reward center representatives so many times since July and they always act so clueless or in a rush to get off the phone! I was relying on this card to pay my at&t bill and it hasn't arrived !!! I called today and they don't even have a mail date! I am highly upset! 

mibrnsurg

Expert

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20.4K Messages

7 y ago

Contact ATT Customer Care here:
http://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773

Send them a private message, on this link, and they should be able to give the help needed to solve your reward card problems. They are available M-F 8am-11pm Eastern time, response may take up to 2 business days.

This is not the regular CS/TS people, but the social media Community Specialists that know the people to contact to get things done.

Include your account#, email address and a good phone # (land or cell) and time to contact you on.

Check the blue PM envelope, upper right on every page, for their reply.

 

They might be able to help w/the reward card.  Good luck 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
or ATT Customer Care (all other problems)

Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Tutor

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4 Messages

7 y ago

thank you, we'll see what happens

Tutor

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4 Messages

7 y ago

this was NO HELP at all!!! The reps at the reward center are still lying and clueless!! No mail date!!! I claimed the reward over a month ago!!

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