Skip to main content
AT&T Community Forums



1 Message

Sat, Nov 12, 2016 5:08 PM

Need to return Uverse equipment

I just had to switch from AT&T Uverse to Direct TV.  The installer told me I have to return the old Uverse equipment but I can't find instructions anywhere for returning it.  Is there an address to return it to, do I have to ship it and if so how and where, etc.  Can anyone assist?


Accepted Solution

Official Solution




109 Messages

4 years ago

Take it to your local UPS store and have your Uverse account number. They will ship it for free and give you a tracking number to hang on to.



3 Messages

3 years ago

We do not have Direct TV 

ACE - Expert


16.2K Messages

3 years ago


Don't mess with old people.  The older we get, the less "Life in Prison" is a deterrent.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question