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Sat, Nov 12, 2016 5:08 PM

Need to return Uverse equipment

I just had to switch from AT&T Uverse to Direct TV.  The installer told me I have to return the old Uverse equipment but I can't find instructions anywhere for returning it.  Is there an address to return it to, do I have to ship it and if so how and where, etc.  Can anyone assist?


Accepted Solution

Official Solution




109 Messages

4 years ago

Take it to your local UPS store and have your Uverse account number. They will ship it for free and give you a tracking number to hang on to.



3 Messages

3 years ago

We do not have Direct TV 

ACE - Expert


15.7K Messages

3 years ago


I've reached that age where my brain went from "You probably shouldn't say that"

"What the heck, let's see what happens."

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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