Community Support
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6.7K Messages
Need Help? Chat With Us
If you need to contact us, you have the ability to chat with one of our support agents all from the comfort of your home computer or smart device. You do not have to call in and can address technical and billing questions or concerns. You can also use the myATT app to troubleshoot your service in the palm of your hand!
Make sure you know your PIN before chatting, this will be needed access your account.
TV (U-verse TV & HBO Max) Chat With Us Here
Internet (U-verse Internet, Fiber, DSL, Dial Up) Chat WIth Us Here
Wireless (Mobile, AT&T Prepaid, Hotspot) Chat With Us Here
Home Phone (Digital Phone, Landline, Wireless Home Phone) Chat With Us Here
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
JLMaxwell
Contributor
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1 Message
4 years ago
My phone has been out of order four at least two and a half weeks have reported it at least every other day by phone am reporting it now by internet if not fixed immediately I will have it disconnected and go with another phone company.
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cubssukk
Contributor
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3 Messages
4 years ago
Good luck with that! I’ve been currently chatting for over 3 hours.
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Crossen35
Contributor
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1 Message
4 years ago
Yes I bout my phone New and have been using for for months now I don't know why my network is blocked how do I resolve this my number is 5733006068 my name is patricia pennington
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Bucket123
Contributor
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2 Messages
4 years ago
we have been getting the 771 since yesterday afternoon. we have tried to reset and nothing happens
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Bucket123
Contributor
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2 Messages
4 years ago
we have been receiving the 771 code since yesterday afternoon. we tried to reset and nothing happens. can you help
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wazoo81
Tutor
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4 Messages
4 years ago
Please call me. [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
Thanks
Sam
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davemize
ACE - Professor
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3.7K Messages
4 years ago
771 sounds like a DirecTV error; you've posted in U-verse TV. Try posting your problem in the DirecTV forum.
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_Springfield_
New Member
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1 Message
4 years ago
no one has my old land line
Number I would like to change one of my cell phone numbers to that number how would I do that
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apenny123
New Member
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1 Message
4 years ago
I cancelled my AT&T WiFi & now my email
Is not working...how do I fix this? I also did not use my passcode when disconnecting the service I used a security question.
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Jackiee2010
New Member
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3 Messages
3 years ago
Im a certified nursing assistant do i still qualify to receive a discount when I switch over from sprint to att? I work directly under a nurse and i am first hand with covid residents in my nursing home
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