Contributor
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5 Messages
mistaken return email
I recently moved and transferred my service. I received an email with instructions on how to return my equipment. Obviously, I don't need to return my equipment since I took it with me to the new house. I want to make sure I don't get charged when I don't return the equipment.
ATTHelp
Community Support
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230.7K Messages
4 years ago
Hey @tboftis,
We understand that you have a concern with equipment fee. Don't worry, we can help answer that for you.
Were you told to take equipment with you to new location?
Did the tech install old equipment at new location?
Charles, AT&T Community Specialist
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