Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Get the myAT&T app
Madinstl's profile



1 Message

Thu, Apr 21, 2016 8:03 PM

I've been on hold forever

I've been on hold and transferred from person to person for 2hrs 10min. Any ideas what to do?

Community Support


6.7K Messages


Hi @Madinstl,


What do you need assistance with? Billing? Technical support? We have an app that can assist with this. It is called the myATT app and can be downloaded to most devices from the app store. If you need further assistance, let us know. 



New Member


2 Messages


I have been on hold forever with two phones just trying to get a shipping label and box to send their modem back. This is horrible customer service! I'm amazed ATT is still in business. VERY POOR CUSTOMER SERVICE!!!

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.