Issue with my credit dissapearing on Uverse Bill
Hoping AT&T Help can help me out. I have been receiving 3 promotional discounts for life on my Uverse Bill- ($15 off with Internet HBO Max Credit, $14.99 HBO Max w/eligible ATT Wireless or Internet, and a $13 AT&T Unlimited Wireless HBO Credit). In December, the $13 AT&T Unlimited Wireless HBO Credit got reversed for no reason. I made no changes to my services. I've tried talking to ATT customer service several times who said they restored the credit but I got my January bill and it did not get restored. Tried reaching out again and they try to help but they are unable to definitely confirm the credit is reinstated. Any ATT Help people here, I would be grateful if you can look into it. Thanks so much.