Let AT&T help you elebrate your dad with Father's Day Gifts that connect us.
Get the myAT&T app
Davy49's profile

Mentor

 • 

157 Messages

Thursday, August 17th, 2023 9:07 AM

Is The Formally Known As Twitter (Now X) @ATTHELP Customer Service Group No Longer Active ?

Previously whenever I had an issue with something related to an at&t service that I was paying for I would send a direct message to the customer service team located at this address: https://twitter.com/ATTHelp , and of course I knew I always had a backup site  https://forums.att.com/ here if needed. A few days ago I did what I've always done in the past and sent a direct message, but this time was different because at least so far I've yet to receive any kind of response from a member of that group, that's why I'm posting my question here in the community forums.

ACE - Professor

 • 

7.8K Messages

10 months ago

Well, golly. If only we knew what your issue was.

Mentor

 • 

157 Messages

10 months ago

I'm currently not having any issues (Thank Goodness) I was just curious as to why the @ATTHELP social media group on the x.com portal is no longer active, I guess due to still more at&t cost cutting measures.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.