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New Member

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2 Messages

Thursday, April 16th, 2020 3:30 PM

Impossible to Cancel Service

Hello,

I have been laid off and can no longer afford your service. When i call I keep getting pushed around to people and left o hold for hours. This is robbery. I need to cancel immediately.

ACE - Expert

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27.8K Messages

4 years ago

Unfortunately, you do have to call CS to cancel. They need to let you know if there will be an ETF and how to return all of the equipment.

Beware that they WILL try to talk you out of it by offering incentives.

(edited)

New Member

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2 Messages

@skeeterintexas that the problem they transferred me to a department and when it was te wrong one again they transferred me again and left me on hold for over an hour before the line dropped. this should be illegal

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