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Tuesday, June 8th, 2021 7:10 PM

IC Systems Collection

Recently, a collection appeared on my husband's credit report from IC Systems - it said it originated from AT&T U-Verse. We have no idea where this came from because he had not had any AT&T services for over 5 years at the minimum, probably closer to 10 years. He never received anything from AT&T in all this time saying he owed any money and to his knowledge everything was paid in full once the account was closed. We are in the process of buying a house, so this is a HUGE issue. Can someone from AT&T help me with this? 

Community Support

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231.4K Messages

3 years ago

We understand how frustrating this can be and we are here to help, @xcbcpo2004.

 

 

Here is more information on how to contact AT&T collections. For collection-related inquires, contact our team at 1.800.947.5096. Feel free to reach back out to us with any other questions or concerns. 

 

 

Thank you for contacting AT&T Community and Forums Team.

 

 

Elmi, AT&T Community Specialist. 

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