I never received my ATT reward card notification in the mail - Now I am told I cannot claim it
I spoke with an agent after waiting 15 minutes to get through. I was told my reward expired. I never received the notification in the mail. After speaking the rep she told me
I was not longer eligible and she was transferring me to a supervisor and then the line went dead.
ATT this is no way to treat one of your best customers. I have been an ATT customer for 20 years with multiple phone lines etc.