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New Member

 • 

1 Message

Thursday, October 29th, 2020 8:05 PM

Closed

How to file a claim for property damage caused by AT&T?

Can anyone tell me a phone number to file A claim? Plz

the 1800-894-0374 is no longer in service.

Thanks.

New Member

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7 Messages

2 years ago

That is also my experience. There is NO way to file a claim for property damage.

I have spent whole days trying.

I think we need to report to our state district attorneys and ask what recourse we have.

New Member

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2 Messages

2 years ago

I actually spoke with them 6 weeks ago and I received a ticket number. But now I cannot get anyone to return a call or even acknowledge. Maybe call attorney general for assistance.

New Member

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2 Messages

2 years ago

This has been the worst experience with At&t! There was damage done to my property and I have called 8 times and each time they answer and transfer me to someone else. I have yet been able to make a claim. I'm not even a AT&T customer and thier employees came on to my property and dug a massive hole on my front lawn without my permission. The neighbor was the one getting work done. I asked them to stop and they continued I had to get a supervisor out to my property but he was no help either (Javier). This is unacceptable that someone can come on to your property and destroy you lawn like that. To top it off he said he would do a claim yet didn't give me any number or confirmation. You can't get of hold of anyone and when you do they want to sell you services. At this point I have called everyone number.

New Member

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2 Messages

2 years ago

This has been the worst experience with At&t! There was damage done to my property and I have called 8 times and each time they answer and transfer me to someone else. I have yet been able to make a claim. I'm not even a AT&T customer and thier employees came on to my property and dug a massive hole on my front lawn without my permission. The neighbor was the one getting work done. I asked them to stop and they continued I had to get a supervisor out to my property but he was no help either (Javier). This is unacceptable that someone can come on to your property and destroy you lawn like that. To top it off he said he would do a claim yet didn't give me any number or confirmation. You can't get of hold of anyone and when you do they want to sell you services. At this point I don't know who to contact 

Former Employee

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32.9K Messages

2 years ago

AT&T claims are handled through Sedgwick, their claims administrator. 

If you need to file a new claim, have the following information available:

  • Location – The physical address or GPS coordinates for the location where damage occurred.
  • Photos – Include close-ups and wide views of the area damaged. If possible, include photos of the person, vehicle, or equipment that caused the damage. Photos can be from cameras, cell phones, or other devices.

Once you have the information together, call the Sedgwick Claim Center at 1-800-246-8464, 8am - 4:30pm CST

Once the administrator receives the information, they will assign it to a claims examiner. The examiner will generally contact you within 3-5 business days to discuss the report and get additional information.

New Member

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5 Messages

1 year ago

I have been given over 15 #'s at this point , every call I get a # to call good luck , been trying for  2 months . I even have a claim # no one can find !!

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