How long does it take to get my rewards card? I

Hi @Peejay8191,

We apologize about the issues. Here is a great link that goes over how the rewards work. If you still have questions, follow the contact us information at the bottom.

-ATTU-verseCare

You probably won't get them. They told me the same thing and when I asked 4 months later they said, "Oh, you were supposed to call up within three months to get your card mailed out. Now it's expired and you can't get it anymore." I said "But the installer and customer service specifically told me it would get mailed out to me for just getting service and doing nothing else.?"  "Sorry, he told you wrong, nothing we can do." And this was for a $300 card!

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@Peejay8191 wrote:
I've already tried that and it said I don't have any rewards, doesn't make sense when I upgraded my u verse to 450, it said my reward card will be mailed in 4 weeks and it has been 4 weeks already .

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Then do as he said and follow the contact information at the bottom of his post.

I'm having trouble signing online to access my account

How long does it take to get my reward card.

 How long do you think it take to get my reward card

Be happy you got yours i never received mines. Then when i called to check on it i sat on the phone for a hour after being transferred to multiple supervisors. The supervisor then me they fixed the issue and will send me another one. Almost a year later i still never received one. I not only do i have  tv but also internet and pay my bill every month