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CassidyT's profile

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Tuesday, September 19th, 2023 8:46 PM

How can I transfer my ATT Uverse TV to my new house down the street?

I currently have ATT Uverse TV.  I have purchased a new home down the street from my current home and would like transfer my UVerse TV service to the new home.  I called ATT and was told that Uverse service is not available.  I was told that I can keep Uverse if I transfer my service.  Can someone help me process the transfer to the new house properly?

Accepted Solution

Community Support

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229.9K Messages

6 months ago

Hi @CassidyT

We hear you, and glad to assist with transfer of your ATT Uverse TV to your new address.

 

You need not cancel your service when you move. It's easier to transfer your service. We can set up your service move, find available plans at your new address, and make any changes you want to your services. We'll also let you know if you can set up service yourself, or if you'll need an installation tech.

Please call us at 800.288.2020. We’ll help you move your service. 

We recommend that you Explore our tips for a smoother move.

Make sure you bring your existing AT&T equipment with you. We’ll send an email within 24 hours of your move to let you know if you need to return any old equipment.

Note: When you move, we usually waive any activation fees, based on your service. If there is a fee, it will be the same as when you started your service.

 

Hope this helps!

 

JasmineS, AT&T Community Forum Specialist

Visitor

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20 Messages

25 days ago

I have to vacate my apartment for a few months while it is being remodeled. How much will it cost to transfer my ATT Uverse TV both ways.

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