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ashlieann7's profile

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Saturday, March 26th, 2022 3:55 PM

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Horrible customer service

I switched from Comcast to direct tv satellite. I signed up they made all these promises as in I could get nba league pass for a promotion price of $99 and split into monthly payments on my bill. I ended up getting charged the full $200 on my bill then told they couldn’t change it and I’d get a credit on my bill but no 3 months later and no credit. Now I just lost my job Falling on hard times and I had a auto payment set up that ended up being returned and they won’t work with me on a payment arrangement. I never had this many issues with Comcast’s and I should have never switched just to try to save a few bucks. I’m so disappointed. I’ve never been treated this badly by a company before.

ACE - Professor

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6.7K Messages

10 months ago

The DirecTV forums are http://forums.directv.com

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