Help With Bill
I have been an ATT customer for 15 years, have two cell lines, an iPad line, U-verse and ATT 1000 internet. I lost my job due to Covid and was unemployed for 5 months until this past week. ATT was nice enough to not turn off my service but now I owe a huge amount. Does ATT ever help with a bill or reduce it for longtime customers? I know it seems like a pipe dream but my bill is thousands of dollars and I thought I’d at least ask and see if anyone had any experience.