Has anyone had success with filing a FCC complaint against ATT Uverse???
This is my first time trying to file a complaint for anything. I have been an AT&T customer over 20 years and Uverse 5 years. I am livid due to how I have been treated by AT&T. A supervisor and rep hung up on me the past 2 days when I was sharing my bad experience. I work in the insurance industry and if there was a complaint to the department of insurance every single employee at my company is held accountable and we try to make sure to correct any wrong doings. Is it the same with the FCC? Will an FCC complaint help with AT&T trying to correct what went wrong or am I wasting time?
Any help or guidance is appreciated. Thank you in advance.