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25 Messages

Wed, Aug 7, 2019 1:47 PM

Dropping TV service and keeping Internet

How can I drop my TV service from my triple play and keep my internet and phone ? 


Accepted Solution

Official Solution

Brand User

Community Support


128.4K Messages

a year ago

Hi there @eZAK,


We're happy to help!


You can make changes to your service directly from your account. We have an article on our website that tells you exactly what to do. Check it out and let us know if you have any other questions.


Thanks for reaching out!


Aminah, AT&T Community Specialist

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25 Messages

8 months ago

Actually, That is NOT a solution!


I had to wait until now, when my contract ended, to look into this.

While you can make 'changes' you can not drop or remove anything!

ACE - Expert


15K Messages

8 months ago

Call Customer Service to drop or change your services 1-800-288-2020.


When you're in your 60s & people ask you to do something, you just say "No".  No reason.  No excuse.  No explanation.  I can't wait for my 70s.  I don't think I'll even answer.   -  Jerry Seinfeld

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.



1 Message

8 months ago

Oh yes you can drop your cable service and then they will throttle down your internet so you cannot watch Netflix and etc.  One of the worst companies.  I just experienced buffering for the first time because today I only have internet.  Greedy, pathetic, self-serving, tax evading (tax deals galore because the pay the politician campaigns) mega-monopoly.

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