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ldreizian's profile

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2 Messages

Tuesday, June 14th, 2022 2:59 PM

downed wire at my house

Hello,

There is a downed wire in my backyard. I spoke to DTE and Xfinity. Xfinity said it is an ATT metal strand 

Accepted Solution

Official Solution

ACE - Expert

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27.6K Messages

2 years ago

THIS IS A PUBLIC MESSAGE BOARD.  PLEASE REMOVE YOUR PERSONAL INFORMATION.

Downed or obstructed lines

Did you find drooping wires, downed lines, or AT&T equipment in a yard or on the street? Let us know. Call us anytime at 800.288.2020.
  • Have AT&T service? Provide your account info and say, “Line is down.”
  • Don’t have AT&T service? Say "No account." When asked if you want to order new service, say "No." Then, to let us know why you're calling, say “Line is down.”  
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