Daily/Weekly Unexplained Service Drops
For a few months now my connection to AT&T will mysteriously drop for 5 to 15 minutes. I call immediately but by the time I manage to get past the ID10T machine answering device AT&T uses, the service is back. I usually get some 3rd world dweeb in India or Pakistan who barely speaks English and never understands my issue. I have had my router replaced to no avail and had a guy come to my house and check EVERYTHING to no avail. Recently, I have learned that several of my neighbors are experiencing the same issue.
UVerse used to be a great thing. Great service and talented service people. Now it's not just more expensive, but the service has gone down the toilet.