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ZetaLife's profile

Contributor

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2 Messages

Saturday, June 24th, 2017 5:31 PM

Closed

Connected Community Customer Service

What are the office hours for the AT&T connected community customer service line?

Contributor

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1 Message

4 years ago

Worst customer service email I've ever received in my life. Goodbye AT&T. Unacceptable. 

 

*****, DEBRA

10:25 AM (1 hour ago)

   

to me

 

I am sorry I am so busy with issues that are a priority over this.  I understand this is a priority for you and I don’t mean to undermine it, I am not customer service and  I don’t have the ability to credit you any more.  I will try to reach out to you but this is out of area and I have so many issues I am working on that I have to do first.  If you call the 1-877-910-0501 they can assist you all the notes should be in there and it will get corrected. 

 

I am sorry if you cant get it resolved let me know and we can try to call again later in the week when I am back in my office.

 

Debra [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Account Manager

Connected Communities

New Member

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1 Message

3 months ago

My internet is down in unit 124 at bell Pasadena is there any way you can reconnect my network 

Juniper

ACE - Expert

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30.6K Messages

3 months ago

@Mchue124 

No because this is not customer support. This is a public forum of other customers, specifically a thread from 2017 in the TV section. Best to read over a thread before blindly posting so you get the correct help.

For technical support call AT&T.

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