For the mom who gives us everything - Mother's Day gifts that connects us.
Get the myAT&T app
docentjoel's profile

Contributor

 • 

2 Messages

Tuesday, August 30th, 2016 6:11 PM

Care / Billing Escalation

I have a very lengthy and detailed story and request I need to send to an Escalation point in ATT Care.  Specifically, it is about poor customer care, installation, and order support I have received.

 

Can someone provide me a link to submit such a request?

 

Thanks.

ACE - Expert

 • 

27.7K Messages

8 years ago

ATT Cares

 

This is a PM so watch the blue envelope at the top right of this page for a reply.

Contributor

 • 

2 Messages

8 years ago

So how log do I have to wait?  It has been 3 days now without a response (except from you - which I appreciate).  Are there no Care reps trolling this Community?  Seems like my question is very simple to answer.

 

Am I missing something?

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.