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Fri, May 13, 2022 10:08 AM

Cannot Login on Uverse App (iPhone XS Max & iPad Pro 12”)

I keep getting the following error when I try to login on my iPad and my iPhone...

Login Error The member ID and/or password you entered does not match our records. Please correct your entries and try again. For your security, your account will be locked after multiple failed attempts (201).

I was curious if anyone else has had this occur. It’s never been an issue before. I can login on ATT.com and my ATT SmartHome a Manager with zero issues, it’s just the uverse app that does not work... any solutions out there?

I’ve done the delete app, reinstall app, change password, restart phone, restart iPad, etc to no avail.

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