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New Member

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10 Messages

Monday, September 27th, 2021 3:27 PM

Cannot log into UVerse app

It has been almost a week and I cannot log into my app. Please refund my service or FIX THE ERROR!!!

Community Support

 • 

229.9K Messages

2 years ago

We are here to help you get back into the U-verse app, @.

 

Here is more information about how to troubleshoot the U-verse app.

 

We recommend that you:

  • Reboot your gateway because this will refresh the network and all of the equipment
  • Uninstall and Reinstall the app to make sure that it is fully updated
  • Reset your password because this may resync your account on our end
  • Restart your device which will clear anything that is affecting the app to load properly

Let us know if this helps.

 

Marc, AT&T Community Specialist

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