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tmglusich2's profile

New Member

 • 

3 Messages

Tue, May 3, 2022 6:56 PM

Cannot log in the U-verse app

I attempt to log into the U-verse app and I get the message:

Login Error

The U-verse service is temporarily unavailable. Please try again later. 

I’ve been getting this for months. Tried to contact support through Chat, but wait times are long so AT&T won’t connect. 

Has anybody else experienced that message?

Thank You!

ATTHelp

Community Support

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195.4K Messages

3分前

Let's get you logged back into the U-Verse app, @tmglusich2.

 

As it currently stands, there's a known issue with the login process on the app, and your Access ID may not always work. To bypass this, it's advised that you try logging in with your Member ID. Doing so should allow you to login to the app without issue.

 

Let us know if you have any other questions or concerns!

 

Jarod, AT&T Community Specialist

New Member

 • 

3 Messages

3分前

Version?  I don’t know. How can I determine that?

ATTHelp

Community Support

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195.4K Messages

3分前

Thats a great question, tmglusich2.

 

You can check the app version through the store on your phone. Please also try our suggestion in our last post, and let us know if it works.

 

We look forward to hearing from you.

 

Marc, AT&T Community Specialist

New Member

 • 

3 Messages

3分前

Thank you all for the advice!  I was able to log in using my member ID.   This as a very good and useful forum, much appreciated!  

ATTHelp

Community Support

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195.4K Messages

3分前

We're glad to hear that you were able to get logged in, @tmglusich2!

 

Should you ever need any further assistance from us going forward, please feel free to make a new thread and we'll be happy to help.

 

Thanks for reaching out on the AT&T Community Forums!

 

Jarod, AT&T Community Specialist

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