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smartin8600's profile

Contributor

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2 Messages

Wednesday, November 5th, 2014 11:54 PM

Cancel service

I signed up about year from last August.  In August my rate doubled, so I called to see if if I could get it reduced.  They reduced it 30 bucks or so but of course, extended my contract for another year.  Now I am having trouble with getting email from my own domains on my ATT network.  It works fine on my phone, but ATT says it's my server.  I am so disgusted with ATT, I want out.  How much is the cancellation fee?

Former Community Manager

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10.4K Messages

10 years ago

 

Hello @smartin8600 

 

I'm so sorry you're having some issues with your service. Please let our team try to get it resolved for you. You can send us a private message by clicking here. Please include your full name, phone number, account number and the best time you can be reached and one of our best specialists will contact you directly to assist.

 

Thank you,

Dmitriy

Community Support

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6.7K Messages

10 years ago

Hi @smartin8600,

 

We have received your message and look forward to working with you to get this issue resolved.

 

-David T

Tutor

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5 Messages

10 years ago

Some services will pay your ATT cancelation fee.  Same ATT experiences here - go for it.

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