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Contributor

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1 Message

Sat, Sep 19, 2015 12:19 PM

Can I chat live with a customer Representative?

I need help with my uverse plan asap. Is there a way to chat online with customer service? This would be extremely convenient!!

Responses

Contributor

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1 Message

2 years ago

I am trying to talk with a live person and I can't get past bozo answering machine.  I am mute, (I cannot speak) and it doesn't understand my request to speak with a live person and it tells me to call a phone number.  Is there anyway to speak with someone (even a foreigner)

 

Contributor

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1 Message

2 years ago

Hi this is Brenda [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] an I want to know y is my bill so high!!!!!!

Contributor

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2 Messages

2 years ago

IM NEW, HOW HOUCH IT COST TO GET SEVICE IN MY NAME

 

Contributor

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1 Message

2 years ago

hi! i am going to cancel my ATT and would like to froward my att emails to comcast. can you help me?

 

Contributor

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1 Message

a year ago

I tried this and I can not get past the automated service.  I need help with a live person.  I can NOT get one on the phone.  AT& T must have only one representative because I was on hold yesterday for over two hours, and I have been on hold today for over an hour.  Everything is automated.  That way AT& T can rip you off on the rewards.  AT&T shorted me $150.  Now I have spend way more time than that to try and contact them.  AT & T are crooks, and the absolute worst company in the universe.  I REGRET signing with them.  It has been a total disaster.  

Contributor

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1 Message

a year ago

I need to change my credit card number

Constructive

Employee

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13.8K Messages

a year ago

@Skv0143  this isnt at&t we are all customers, to change your credit card login to your account or call at&t

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While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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1 Message

9 months ago

please i need to talk with a direct tv reprensenative

nabukl

ACE - Professor

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3.6K Messages

This isn't customer service it's a customer forum to talk to a DirecTV rep call their customer service number 1-800-531-5000

______________________________________________________
Former directv csr and tech support rep.
Proud Grandma of 3
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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