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nonnie9999's profile

Tutor

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7 Messages

Mon, Jun 30, 2014 6:39 PM

Can anyone suggest a better place to get internet and tv?

Once again, AT&T is jerking me around and raising my rate.  I am so tired of being shocked every time I get an email with the amount of my bill.  AT&T apparently has no respect whatsoever for their customers.  I am not saying that other providers do.  I switched from Comcast after more than 30 years, because they do the same thing.  I was hoping that AT&T might be different, but they are not.  I am on a fixed income, and I cannot deal with my bill being jacked up for ridiculous reasons every month.  Can anyone suggest a better and cheaper way to access the internet and to be able to watch TV on an actual TV (I can't stand watching TV on a computer monitor)?  I don't think Direct TV is any cheaper, as it was taken over for the most part by AT&T, so they will probably deal with customers in the same shady way.  I've tried to research HULU and Netflix, but I guess I am not very tech savvy, and I don't really understand how they work.  Any help would be greatly appreciated. 

ms_unicorn

Former Employee

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4.9K Messages

8 y مضت

Hello, nonnie9999!

 

Thanks for posting. I'm sorry to hear that your bill has increased. We would be happy to review your account and discuss some alternatives, so please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

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