Caller ID on TV
A few days ago we moved. When we moved, we took uverse home phone with us. We had to change our phone number. Everything works, except we lost our Caller ID on TV. The AT&T tech that came to our home tried to contact tech support and they said they were having website issues. We waited to see if maybe the "website issues" were the problem, but the problem persists.
When I log in and click on manage phone options, there is an error message on the page that says "System Alert. This user does not have access to voice services." When I click on Caller ID on TV, or any other option, it just reloads the page and displays the same error. I tried disabling my ad blocking software too. Made no difference.
I tried chatting with tech support, they said they adjust something, told me to log out and clear my cache and log back in again. This did nothing. So I'm trying posting here. Anyone know how to fix this?