Contributor
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3 Messages
Bundles for existing customers
I have U-verse tv u300,high speed internet max plus, U-verse voice. All of my promotional discounts end on 8/9/15. Are there any affordable bundles for existing customers? I don't need movie channels. I currently have 3 receivers, but could get by with 2. To get comparable pricing, will I need to change carriers?
pedrochin
Guru
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638 Messages
9 years ago
If you're getting charged for that third receiver and want to save some money, call customer support to return it - when you do, they'll probably start offering you all sorts of "deals", that'll be your chance to get another promotion. Others like to play angry with the retention dept threatening to leave for a deal - try asking nicely first so you don't have to get all worked up.
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bassman52
Contributor
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3 Messages
9 years ago
Thanks for your suggestion. I'll contact them.
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Law8282
Contributor
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1 Message
9 years ago
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bassman52
Contributor
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3 Messages
9 years ago
Time Warner is starting to sound better..
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JohninFL
Scholar
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289 Messages
9 years ago
Have you spoken to customer retention? Last year customer care told me that they could not help me (over 5 years with uverse). I called to cancel and was transferred to retention. Not only did the rep give me an excellent price for two years but also saved me over $30.00 a month on my wireless service with more minutes and data.
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lollipo
Contributor
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1 Message
7 years ago
Nothing for current customers. I have internet with AT&T and want a bundle with TV. They will not give me the bundle price. I will have to cancel my internet first. Have them come get all the equipment and then reorder and have them bring it all out again to install again. It is so dumb. So much for valued customers.
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