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Andromeda15's profile

Contributor

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1 Message

Fri, Sep 8, 2017 10:42 AM

Billing continued after cancelling account

Cancelled account and got new billing cycle now owe 300. Called over 10x same excuse and answer every time what else can I do I'm now in collections and they won't stop calling I refuse to pay for services I didn't use !
ATTHelp

Community Support

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203.9K Messages

5 years ago

Thank you for reaching out!

I am sorry to for any troubles we may have caused.

I would be happy to review the account.

Can you please provide the account number in question with a good contact number?

Dianna, AT&T Community Specialist

ATTHelp

Community Support

 • 

203.9K Messages

5 years ago

Hello there!

We are happy to help.

Can We please get the account and contact number?

Thanks! Dianna AT&T Social Media Manager

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